Do you provide a tracking number?

 

Yes. AS Hanging Display Systems provides a tracking number for every order that ships. As soon as your order leaves our warehouse, you will receive an email confirmation that includes the tracking number along with the carrier handling your delivery, so you can follow your shipment from dispatch to your door.

Where to find your tracking number

Your tracking number is sent to the email address used when you placed the order. If you created an account at checkout, you can also sign in and open the My Orders section to view your order status and tracking details at any time. Keeping the shipping confirmation handy makes it easy to check progress, confirm the expected delivery window, and plan ahead for receiving longer items such as cut track lengths or display rails.

A few simple steps make tracking straightforward:

  • Open the shipping confirmation email and locate the tracking number near the order summary.
  • Click the tracking link, or copy the number into the carrier's website, to see the current delivery status.
  • Sign in to your account and check My Orders if you want to revisit the details later.

If you cannot find your tracking email

If the confirmation has not arrived, check your spam or promotions folder first, since automated shipping emails are sometimes filtered there. Confirm that the email address on your order is correct, and allow a little time after placing the order, because tracking is generated once the package is collected by the carrier rather than at the moment you check out. For full details on delivery options and timing, review our shipping and returns information. You can also browse related ordering questions in our Help Center if you need answers about order changes, returns, or local pickup.

Still cannot locate your tracking number, or have a question about a specific shipment? Call AS Hanging Display Systems at 866 935 6949, reach us through online chat during business hours, or send your order number using our Contact Us form and our support team will track it down for you.

Categories: Online Ordering, Shipping, Returns & Local