Privacy Policy

This is the web site of AS Hanging Systems. www.ashanging.com

Our postal address is 3600 Matte Blvd., Unit L, Brossard QC J4Y 2Z2 Canada

We can be reached via e-mail at info@ASHanging.com or you can reach us by telephone at 866-935-6949

By using this Web site you agree to the practices as defined by this policy.

Information You Give Us

We collect the e-mail addresses of those who communicate with us via e-mail or place an order on our Web site. We use this for the purpose of updating you on the status of your order. At other times you might be given the opportunity to provide us a postal address and phone number. We would collect these to fulfill a shipment or send you requested information. We will not share any of this information with unrelated 3rd parties.

To transact an order with us you may be asked to provide us with your credit card information. We will use that information to complete your immediate order only. This information is not retained in our servers or in any database. We will not share credit card information with any 3rd party except when necessary to complete an order, which you initiated.

Your name and personal information, and in particular your credit card information, will be transmitted to us via secure online means. You will note this in your browser, which will notify you when you are in a secure mode. We use recent 128-bit encryption technology (SSL) when transmitting personal and account information on our Web site.

We will retain postal and email address information and phone number data on our servers in order to create and maintain an account for you. We may from time to time communicate with you to inform you of new products and offers in which we feel you may be interested. Such contact will not be done by telephone.

Persons who supply us with their telephone numbers on-line will only receive telephone contact from us regarding orders they have placed on-line.

If you do not want to be contacted by us in the future, please let us know by sending us e-mail at the above address, or calling us at the above telephone number. If you have any questions or concerns about this privacy policy please do contact us at the above address or toll free number.

Information Collected by Us

With respect to cookies, we do not set any “cookies”. Instead, we manage your experience on our online store through the use of sessions. This allows us to provide you adequate experience without setting cookies or collecting data other than that specifically provided by you.

For each visitor to our Web site, our web server automatically recognizes no information regarding your domain or e-mail address. We may identify certain non-personal data such as the type of web browser you are using, or the referring URL.

With respect to Ad Servers, we do not partner with, or have special relationships with, any advertising server companies.

Changes

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will contact you before we use your data for these new purposes to notify you of the policy change. We will also post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically.

Customers may prevent their information from being used for purposes other than those for which it was originally collected by e-mailing us at the above address.

Credit Card Companies and Shipping Partners

When you complete a transaction with us we will share credit card information, address, name and phone number with the credit card company. We will also share similar information, but not the credit card info, with a shipping partner (such as FedEx, UPS, etc.) so your order may be completed and shipped according to your instructions. In each instance, these partner companies will only receive the information they need to complete that order. They are obligated to respect your information and treat in a manner equal to the standards set forth in this policy.

Third Party Transaction Data

We have no relationships with third-party Web sites, or technologies, which might ‘tag’ a transaction you might make on our Web site. We do not transfer data about what was purchased, or any other data to third-party Web sites.

We do have relationships with resellers under which they pass customer information to us so we may drop ship an order, which was originated on their Web site. This information is limited to what we need to complete the shipment of that order. This does not include credit card information. Such drop ship information is processed by us just as if it were received by us at our Web site and under the terms of this Privacy Policy. The one exception is that we will not contact such customers with the intent to announce new products or offers.

Links to Third Party Web Sites

Our Web site, at this time, includes no links to other Web sites operated by our vendors, affiliates or customers.

Law Enforcement and Use Protection

To the extent permitted by law, we will reveal information that personally identifies you to government authorities or other parties pursuant to a legal request, subpoena or other legal means. We will also disclose your personal information, as permitted by law, to perform credit card verification, report or collect debts owed to AS Hanging Systems, fight fraud, or protect the rights and/or property of AS Hanging Systems, our customers, ours vendors, our Web site or its users.

Accessing Personal Information

Upon request we provide site visitors with access to all information [including proprietary information] that we maintain about them, unique identifier information (e.g., customer number or password) that we maintain about them, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, communications that the consumer/visitor has directed to our site (e.g., e-mails, customer inquiries), contact information (e.g., name, address, phone number) that we maintain about them.

Consumers can access this information by e-mail request to us at the above address, or by visiting us at www.ASHanging.com. Consumers can have this information corrected by sending us e-mail to the above address or on their on-line account. AS Hanging Systems will never send an unsolicited communication asking you for your password or requesting that you update your account information.

Our Approach to Security

We maintain reasonable technical, physical and procedural security measures in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site. Our web site is a McAfee Secure site and is tested daily by McAfee to ensure that our site has not been compromised, or hacked. If you believe someone has used your online account without your approval, made a purchase that you did not authorize, or gained access to personally identifiable information about you, please contact us immediately.

We are a member of the online portion of the Better Business Bureau, BBBOnline, and will strive to resolve any customer service issues promptly and in line with BBB procedures.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number, state or local chapters of the Better Business Bureau, state or local consumer protection office.

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